TERMS & CONDITIONS
Section 1. Acceptance of Terms and Conditions
Use of this web site is conditioned upon user's acceptance of the terms and conditions contained herein. All users of this web site hereby understand and agree that their use of such web site constitutes acceptance of the terms and conditions set forth in this legal notice. HEROES TO HONOR company reserves the right to modify the terms and conditions at any time without prior notice. If you do not agree to these terms, you may not use this web site. The domain name HEROESTOHONOR.com is owned by HEROES TO HONOR, LLC.
Section 2. Trademarks
This web site contains many trademarks, trade names, service marks, copyrights, and/or logos of HEROES TO HONOR company. Such marks remain the property of their respective owners. User recognizes and acknowledges the ownership of these marks and understands that it does not acquire, through use of this web site, any right, title, or interest in the marks. User agrees that it will not change, modify, and/or exploit the marks, nor participate in any activity which modifies and/or exploits such marks. All rights to these marks are reserved. Any use of the marks without expressed written authorization is strictly prohibited.
Section 3. Prohibited Use
Any use of this web site for an illegal or objectionable purpose is strictly prohibited. User agrees that it will not use this web site to engage in any activity that could be deemed illegal, harmful to others, or give rise to civil liability. Such activities include, but are not limited to: (i) activities involving the transmission of unlawful, threatening, harassing, obscene, sexually explicit, pornographic, hateful, profane, libelous, or defamatory information; (ii) activities involving the transmission of junk mail or spamming; (iii) activities involving the promotion or use of viruses; (iv) activities that violate any law, regulation or statute; and/or (v) activities that infringe upon any legally protected property right, etc. By using this site, user agrees that any and all information transmitted to or with the use of this site cannot and shall not be deemed confidential or proprietary. HEROES TO HONOR company reserves the right to monitor transmissions and investigate any alleged prohibited use of this web site and to disclose any and all information relating to such prohibited use. HEROES TO HONOR company, its directors, affiliates, employees, agents, partners, subsidiaries, and/or contractors shall not assume, and expressly disclaim, any and all liability relating to an individual's illegal or prohibited use of this web site. Any violation of this or any other section contained herein may result in termination of service and or any other action HEROES TO HONOR company determines appropriate under the circumstances.
Section 4. Third-Party Relationships
This web site may contain links to other sites. These links are provided merely to assist the user. These sites are independent of HEROES TO HONOR company's site, and HEROES TO HONOR company does not and cannot control the content and/or representations of such sites. The information presented via these links may not necessarily reflect those beliefs held by HEROES TO HONOR company. The inclusion of a link does not mean that HEROES TO HONOR company accepts or endorses any of the content contained in such site. The user is responsible to protect himself/herself while associating with the linked site. HEROES TO HONOR company, and its officers, directors, affiliates, employees, agents, partners, subsidiaries and/or contractors disclaim any and all responsibility or liability for content contained on such linked sites and will not be held accountable for any damages, of any kind, incurred by those who visit such sites.
Section 5. Modifications
This web site may contain typographical errors or technical inaccuracies. HEROES TO HONOR company reserves the right to modify the content of this web site at any time without prior notice. HEROES TO HONOR company's failure to enforce any section of these terms and conditions shall not be construed as a waiver of such provision.
Section 6. Severability
If one or more of the provisions contained in these terms and conditions are held to be unenforceable, such provision shall be appropriately limited in its scope. If any such limitation is not feasible, such provision shall be excluded from these terms and conditions and the balance of these terms and conditions shall be enforceable.
Section 7. Warranties & Limitation of Liability
HEROES TO HONOR company disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, except in connection with death or personal injury resulting from HEROES TO HONOR company's negligence, in no event shall HEROES TO HONOR company be liable for any special, indirect, incidental, punitive, consequential, or exemplary damages relating to or arising from this web site whether or not either party had or should have had any knowledge, actual or constructive, that such damages might be incurred.
Section 8. Force Majeure
Notwithstanding any other provision set forth in these terms and conditions, HEROES TO HONOR company shall not be liable for any failure or delay in its performance due to any cause beyond HEROES TO HONOR company's reasonable control, including, without limitation, any act of war or civil insurrection, national emergencies, acts of God, fire, explosion, vandalism, storm, earthquake, flood, embargo, riot, sabotage, industry-wide strikes, lockouts, work stoppages or other labor difficulties, industry-wide supplier failures, unavailability of materials, rights of way or governmental acts; provided, however, that HEROES TO HONOR company shall use its commercially reasonable efforts to correct promptly such failure or delay in performance to the extent consistent with then applicable law and regulatory requirements and appropriate in light of then existing circumstances.
Section 9. Indemnification
User hereby agrees to indemnify, defend, and hold harmless, HEROES TO HONOR company, its, directors, affiliates, employees, contractors, subcontractors, agents, partners, and subsidiaries from and against all claims, actions, suits, demands, costs, and damages (including reasonable attorney's fees) asserted by any third party as a result of user's use of this web site in violation of these terms and conditions. HEROES TO HONOR company has the right to control any defense pertaining to this section.
Section 10. Relationship
Nothing in this Agreement is intended to or shall be construed to constitute or establish an agency, joint venture, partnership, or fiduciary relationship between the parties, and neither party shall have the right or authority to act for or on behalf of the other Party.
Section 11. Governing Law
These terms and conditions shall be governed by, construed, and enforced in accordance with the laws of the United States of America without regard to any choice of law principles.
Section 12. Jurisdiction
User hereby agrees and irrevocably consents to submit to the exclusive jurisdiction and venue of the courts of the State of Maryland and of the United States of America located in the State of Maryland for any and all claims arising from the use of this web site.
Section 13. Entire Agreement
These terms and conditions constitute the full and entire understanding and agreement between the parties pertaining to the subject matter and supersede in their entirety any and all written or oral agreements previously existing between the parties with respect to the subject matter.
Section 14. Electronic Communication
The use of our site or communication through email constitutes an electronic communication, which means that you agree to accept electronic messages as a form of legal communication.
Section 15. Privacy
Please refer to our Privacy Policy section.
PRIVACY POLICY
Last Updated: January 1, 2026
Important information regarding the use of this site
HEROES TO HONOR company prioritizes safeguarding your personal data with this privacy notice explaining our data collection, utilization, and security measures.
Collection and use of Personal Information
HEROES TO HONOR company limits its requests for information to ensure accurate service. The collected information is basic, necessary for purchases or refunds. User data may include name, address, phone number, email, card details, item description, and IP address.
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Navigation information
Even if you do not make a purchase on our site, we have the ability to track usage of our web site – including the server from which the site was visited. This information is not used to track information about individuals but is used on an aggregate level to customize our site, improve the on-line experience and plan advertising and promotions.
Information voluntarily provided
At times, information may be voluntarily provided. This happens when feedback is shared via emails, return forms, letters, or phone calls. This data aids in answering queries and monitoring customer feedback.
Internet database
HEROES TO HONOR company established a safe database for storing shipping and billing information, tracking order status, listing past orders.
Marketing information
HEROES TO HONOR company does not share your personal information with anyone else.
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Use of Google Analytics & Adobe SiteCatalyst (Omniture)
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”)and Adobe SiteCatalyst, a tool provided by Adobe Systems Incorporated (“Adobe”). Google Analytics and Adobe Sitecatalyst use “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google and Adobe on servers in the United States. The IP - anonymisation is active on this website. Please note that on this website, Google Analytics code is supplemented by _anonymizelp to ensure an anonymized collection of IP addresses (so called IP-masking). Google and Adobe will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics and Adobe SiteCatalyst, will not be associated with any other data held by Google and Adobe. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en. Please use the following link to be excluded from the usage of Adobe SiteCatalyst: http://www.adobe.com/privacy/opt-out.html
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Disclosure and retention of Personal Information
HEROES TO HONOR company will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
HEROES TO HONOR company keeps your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.
Accuracy and protection of Personal Information
HEROES TO HONOR company relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members who need your personal information in order to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.
Transaction security
In order to make every effort to ensure that your experience at www.mulco.com.au is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs). To be sure you're browsing secure pages for transactions, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://) in the Web site address to indicate that you are in a secure environment.
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HEROES TO HONOR company safe shopping guarantee
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at www.heroestohonor.com. Under the Fair Credit Billing Act (FCBA), your bank cannot hold you liable for more than $50.00 of fraudulent charges. For more information on the FCBA, visit http://www.ftc.gov/. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Commitment to children
HEROES TO HONOR company does not collect or maintain information from those people that we know are under 13 years old and we do not specifically target this group in our marketing materials or other advertising.
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Access to Personal Information
HEROES TO HONOR company is commented to ensuring that we have no personal information about customers that is not absolutely necessary in order to provide them with excellent service.
